Shipments and returns
Deliveries are generally made within 7 to 10 days of reciept of payment unless otherwise stated on the product page. On the rare occasion when rugs may not be in stock we will contact you with the estimated delivery date or offer you a full refund.
Delivery is free to Ireland with the exceptions of a few rural and island areas, where a surcharge may be applied. In these instances we will contact you to discuss payment of courrier surcharge or refunding your purchase.
You can return your rug by conacting us within 48hrs of reciept, after we have authorised the return you must arrange the return of the rug(s) within 7 days in its original condition and at your own costs. We will then authorise your refund after inspection.
Return your rug with Parcel Connect.